Recent General Posts

Who is SERVPRO?

1/6/2020 (Permalink)

air movers stacked on each other Our teams are on call 24/7 to be available for emergency services.

SERVPRO is a franchised company with other 50 years of leadership in cleanup and restoration. Our track record of results has earned us the trust of the insurance industry, countless homeowners, and in one unforgettable instance, even the Pentagon.

You may be aware that SERVPRO of Baldwin and Monroe is part of a franchise system that has been helping make fire and water damage "Like it never even happened," since 1969. But did you know that system has grown to include more than 1,700 franchises nationwide in 48 states? SERVPRO of Baldwin and Monroe is just the tip of the bright green iceberg.

Wherever there is a house full of water or an office full of smoke, you can count on SERVPRO professionals to respond quickly.

Sewage Backup - That's no good.

9/23/2016 (Permalink)

Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination.

Sewage Backup or Toilet Overflow? Call Us Today –(478) 452-8000

There are three major types of contaminated water. SERVPRO of Baldwin and Monroe will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

The three types of contaminated water:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

24 Emergency Service

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.

Don't wait - you can get very sick.  Call us immediately!