Recent Why SERVPRO Posts

4 Important Air Duct Cleaning Facts

4/8/2021 (Permalink)

Duct work before and after You never know what's lurking in those ducts!

Indoor air is dirty.

According to the EPA, indoor air can be 2-5 times more polluted than outdoor air. Indoor air contains concentrated amounts of dust, debris, mold, mildew, and other things you don’t want to be breathing all day long. Many people experience allergies to indoor air, and children are even more likely to be affected by indoor allergens than adults. On average, the air ducts in a 6 room house collect 40 pounds of dust and debris per year! Without being cleaned, those pollutants stay in your home or office’s air – and you breathe them in.

Dirty ducts are a fire hazard.

In addition to circulating pollutants and allergens, air ducts collect highly flammable dust that can be a huge fire hazard. A fire that starts anywhere in the building, whether from an electrical issue, cooking incident, or candle being knocked over, can be fueled by dust in the air ducts. Once a fire reaches a duct, it can be quickly carried throughout the entire building. Clean air ducts help stop the spread of fire.

Dirty ducts mean less efficient heating and cooling.

Contaminated ducts mean extra strain on the HVAC system. It takes more energy to operate the system at regular settings than it would if the ducts were free and clear. That means dirty ducts put more pressure on your wallet.

Nobody should DIY air duct cleaning.

Effective air duct cleaning involves specialized heavy equipment and a team that has extensive experience. Trying to DIY means you won’t be able to reach every inch of your ducts, so pollutants and allergens will remain trapped inside. Ducts can be easily damaged, which means costly repairs. In addition, working with dirty air ducts can be hazardous to your health. A specialized team like Induct Clean knows how to clean air ducts safely and thoroughly.

Clean duct work is a priority at SERVPRO of Baldwin and Monroe.  Give us a call today at 478-452-8000 and let us help you regain clean air in your home and/or business.

Rookies join the Storm Team!

3/11/2021 (Permalink)

group getting ready to head to Texas First crew to hit the road!

When disaster strikes, it isn't always in our back yard.  Recently, our team had the honor of assisting the National Disaster Recovery Team (Storm Team) in Texas following the 2021 Polar Vortex.

Most of us had never been to Texas, and some had never even flown in an airplane.  None of that detracted from the mission - to help families and businesses recover because life must go on.

Some flew, most drove the 19 hour haul. Some of us missed time with kids and all of us missed our families.  All in all, it was quite an experience to remember, and I urge you to call on the professionals when disaster strikes in your backyard. We not only know how to do the job and do it right, we do it with our hearts because we truly care.  We are always here to help.

Don't forget to do your homework!

3/11/2021 (Permalink)

equipment We have what it takes. No job too big!

With access to the internet SO easy these days, most people rely on reviews and content to help make the decisions they must make.  For instance, if you needed a plumber and didn't currently have one, chances are you will use a search engine to find one and lean towards those with 4-5 stars, great reviews and good content.  In most cases, you get what you pay for.  At least that's what Mama used to say. 

When it comes to restoration, it's no different.  No one expects for disasters to happen to them, but let me tell you, it's quite common.  A busted supply line, frozen pipes, toilet line leaked, septic tank backs up...the list GOES ON AND ON.  

Choosing a company to perform the necessary clean up, repairs and reconstruction is vital.  These people are in your home/business and you should be able to trust them without question.  They should communicate effectively so you maintain peace of mind.  They should deal with the insurance company if a claim is filed.  They should have the proper equipment needed to mitigate the disaster.  

When it comes to water, fire mold, bio and Covid - Choose the ones who are ready 24/7 - SERVPRO of Baldwin and Monroe.

Ways To Protect Your Commercial Property From Mold

2/1/2021 (Permalink)

flood cut drywall Commercial mold remediation in Social Circle, GA

Frequent inspection and upkeep in your building in Social Circle, GA are the keys to keeping it structurally sound and maintaining good air quality. Hidden leaks and excess moisture, however, can quickly lead to mold growth. Knowing the answers to common questions about mold can help you protect your commercial property.


What Causes Mold Problems?
Just like other living organisms, mold needs food and drink to thrive. The main culprit in fungal growth in a commercial building is usually some type of unmitigated water damage:

  • Busted pipe
  • Supply line leak
  • Overflowing toilet
  • Clogged sewer line
  • Storm flooding


Any surface exposed to excess moisture has the potential for mold to grow. Keeping watch for damp areas or damage is essential for stopping fungus in its tracks.


How Do You Know You Have a Mold Problem?
The first sign that there may be mold growth in your building is the telltale musty odor in your building. You may be able to see the mold on your walls, floor or ceiling. If you smell mold but can't find it, a professional inspection is necessary to locate the issue.


How Do You Get Rid of a Mold Problem?
If there is just a small patch of mold on a nonporous surface, washing it thoroughly with a strong detergent is likely to get rid of it. For large problems, however, you need to call mold remediation specialists for a thorough cleaning.


What Can You Do To Prevent a Mold Problem From Returning?
Controlling moisture is your best bet to keep mold from coming back. Even if you don't have water damage, high humidity can also cause mold to collect on surfaces and grow. Improve the ventilation throughout the building to encourage proper air flow, and invest in a dehumidifier if necessary.
Even with frequent inspection, you still could find the occasional patch of mold growth in your building. Quick, professional remediation is the best way to solve the problem and keep it from returning.

Is Mold Cut Out of Your Homeowner’s Insurance Policy?

2/1/2021 (Permalink)

mold remnants in crawlspace Mold damage in crawlspace

More homeowner’s policies exclude mold than cover this form of secondary damage. Fungus growth occurs when water damage is not cleaned quickly or thoroughly enough to avoid leaving time for fungal growth. Property owners can take three measures to determine whether coverage for mold is available under the property insurance policy for a residence in Georgia.


1. Confirm the Terms of Your Policy
The terms of each insurance policy differ. It is the responsibility of a policyholder to go through these terms before signing up for coverage and paying premiums. If you have not checked the status of mold under your property insurance, you should do so sooner rather than later. A rider on an existing policy or additional coverage may be needed to offset the cost of mold remediation.


2. Consult With an Insurance Agent
A representative of the insurance company that covers your home can explain the circumstances under which fungus growth could be considered a covered peril. Keep in mind that some insurers require agents to report that a customer is considering filing a claim. Seeking independent advice may be preferable if you are experiencing a mold problem and do not want the rate to rise.


3. Supplementary Residential Mold Coverage
Obtaining an endorsement can restore some amount of coverage for mold to a primary property policy. Another approach might be to obtain a separate mold insurance policy. Make sure the limit of any policy will cover a substantial amount of the expense associated with remediating mold, which can range up to thousands of dollars.
Fungus growth occurs when mold spores settle down on surfaces where access to sufficient moisture and nutrients is available. Homeowners may be able to reduce the risk of mold growth by arranging for timely mitigation and cleanup within 24 to 48 hours of water damage.

Keep or Discard? Items That Can and Cannot be Saved from Mold Damage

2/1/2021 (Permalink)

moldy food Moldy food must be thrown away

Mold and floodwater can inflict devastating amounts of damage on your home.  Picking through the wreckage can be heartbreaking, especially when sentimental items have been affected. While all hope might seem lost, there are certain mold cleaning techniques you can use to save your possessions.

Items to Throw Away

It's important to know which items simply cannot be saved when attempting to expedite your mold cleaning efforts:

Porous Objects: Because of their tendency to absorb water quickly, it's unlikely that you'll be able to save objects with porous surfaces. This includes items made of cardboard, padding, stuffed animals, upholstered furniture, carpeting and mattresses.
Paper Products: While it is possible to restore these items, the process is rather costly and should be saved for sentimental items. Place any possessions you wish to preserve in the freezer to prevent mold damage from spreading.
Food Items: Moldy or water damaged food must be thrown away. The same goes for any water damaged food preparation appliances.

Items to Keep
Likewise, there are many types of objects that you can easily disinfect and keep:

Glass, Metal or Plastic Materials: Clean these items using either antibacterial hand soap or a homemade mixture comprised of 1 gallon of water and 1/2 cup of bleach.
Most Clothing Items: Time is of the essence with clothing, so make sure to wash them using regular laundry detergent as soon as possible. Leather clothing needs to be taken to a cleaning professional.
Electronic Devices: Appliances exposed to mold damage vary on a case-by-case basis. Any water damaged electronics or appliances are potentially dangerous and need to be thrown away. You should consult a professional if you wish to restore these types of items.

Knowing which items to keep and which you need to get rid of can certainly help expedite your mold cleaning efforts. If you have any further questions, or require additional help getting rid of mold, contact mold remediation experts as soon as possible.

Why SERVPRO is the BEST choice!

1/6/2021 (Permalink)

collage of SERVPRO pics We are always here to help!

If you have ever had a disaster in your home whether it was flooding and water damage, fire or smoke damage, discovering mold in a hidden corner, or you have a bat infestation in your attic you might wonder who among all the restoration and clean up companies to call. SERVPRO has 50+ years of experience, highly trained certified technicians, 24-hour emergency service, is locally owned and operated, and is a trusted leader in the restoration industry. If you do not believe SERVPRO is the best check it out these testimonials left by some of our customers!

“We woke up to water coming from inside the wall in the laundry room. It was a nightmare! SERVPRO came in and cleaned up the mess. Very professional. I highly recommend this company!” – Rob (Gray)

“We are more impressed with this company than we can possibly convey to you in a Google review, but we are going to try. We worked with three different people from this company -- Chris, Jeremy and Wes. They were incredibly knowledgeable about water damage and gave us lots of useful information (which we needed -- I am the kind of person who asks ten million questions). These men put their hearts into what they are doing. Also, they came on time, answered phone calls promptly, and were just generally amazing. If anyone has water damage, call immediately, and they will be at your house within two hours. We are so, so, so appreciative. Without their help, we would have had a major mold problem on our hands.” – Ava (Eatonton)

“Efficient, courtesy call prior to arrival, and sent me before and after photos of the mold remediation. I definitely recommend these folks highly! 10/10!” – Jean (Social Circle)

“I especially like their timeliness. Timeliness in calling me back & timeliness in getting the job done. A quality not always seen today.” – Peggy (Loganville) 

“SERVPRO did a certified, proactive COVID-19 cleaning at the church preschool to ensure a healthy start to our school year. Fast, flawless, perfect! Thank you SERVPRO for the amazing cleaning using EPA-approved, hospital-grade disinfectants that give our families piece of mind.” -Colleen (Milledgeville)

If you find your home in need of a restoration and clean-up company, do yourself a favor and call SERVPRO of Baldwin and Monroe!! (478) 452-8000. We are always here to help!

It happens - Call the experts for help.

1/5/2021 (Permalink)

Accidents happen, but when it occurs at a business, it can be a complicated situation.  No matter the biohazard situation, a workplace accident, trauma event or crime scene there are state and federal regulations that must be followed.  

Any attempt for the customer to handle the cleanup on their own will not only be emotionally scaring for those involved, but it will also put them at risk for pathogens and contaminants from blood, tissues and/or bodily fluids.  Blood cleanup alone could spread infectious diseases such as AIDS, HIV, Hepatitis B, Hepatitis C, and more.

While the majority of biohazard jobs will have significant after effects for those involved, some could be as routine as a sewage backup in a bathroom, an animal dying in the ceiling, or spoiled/rotten food from a failed freezer in a restaurant.

By using specialized equipment, protective suits and following OSHA & EPA guidelines, SERVPRO® can removed the hazardous materials for disposal and isolate, clean, disinfect and decontaminate each surface properly.

If you experience something like this, don't hesitate to call 478-452-8000.

On the Front Line to Combat COVID-19

4/9/2020 (Permalink)

The pandemic of CoVID-19 has put our country in a difficult position, primarily in the workforce.  Millions of people have lost their employment and because everyone is trying to access federal assistance, the web has shut down all too many times.

While SERVPRO's team are not trained medical professionals, first responders, or grocery workers, we are highly essential as the team people count on to clean, sanitize and disinfect where COVID-19 has made its debut.  Nationwide, SERVPROs have accepted the challenge to be there when our wildly important cleaning services are needed. 

If your business needs our cleaning, be it proactive, exposure confirmed or one with a confirmed case, call the team at SERVPRO of Baldwin and Monroe.  We are always here to help, 24/7-365.  478-452-8000

Covid-19 Tensions continue to rise

3/23/2020 (Permalink)

microscopic view of Covid-19 CoVID-19 is no match for what SERVPRO can do.

The SERVPRO franchise network plays a vital role in protecting public health and safety. As the current COVID-19 crisis unfolds, orders have been promulgated to shelter in place and limit movements. All of these orders have recognized the vital importance of service providers necessary to maintain the safety, sanitation, and essential operation of critical infrastructure, residences, and businesses. According to the U.S. Department of Homeland Security Guidance on the Essential Critical Infrastructure Workforce dated March 19, 2020, the SERVPRO professional service providers are designated as “essential critical infrastructure workers” under the following provisions:

• Workers such as plumbers, electricians, exterminators, and other services providers who provide services that are necessary to maintain the safety, sanitation, and essential operation of residences;

• Workers to ensure continuity of building functions;

• Workers who support hazardous materials response and cleanup; and

• Workers supporting the operation and maintenance of facilities.

As providers of essential services, the SERVPRO franchise network is prepared to address the most pressing disaster restoration, cleanup, and disinfection issues facing our customers, whether it involves emergency mitigation and recovery, or cleaning and disinfecting homes, schools, healthcare and quarantine facilities, public institutions, and businesses.

We are Cleaning Experts!

3/17/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Baldwin and Monroe 478-452-8000.

THE TOP 3 CRITERIA FOR CHOOSING A RESTORATION PROVIDER IN LOGANVILLE, GA

3/4/2020 (Permalink)

When it comes to selecting a disaster restoration provider, decisions often quickly gravitate toward price.

Of course, price is an important consideration in any business decision, but usually you get what you pay for. And it’s important to remember that cost savings can disappear in the face of shoddy work, accidents or other issues. Moreover, when insurance is paying the bill, what’s most important is that you are getting a fair price and your insurance company recognizes the value of the contractor doing the work and agrees to pay the bills.

So, price aside, what are important factors when evaluating restoration providers? This post explores 3 important criteria you should consider and why.  You'll see why SERVPRO of Baldwin and Monroe is the best in the industry.

#3 – Certifications
When it comes to cleaning and restoration work, there are a lot of technical aspects that must be handled correctly. That’s why you want to make sure your restoration provider’s employees have the requisite skills that are necessary for the types of disasters you are likely to face. The Institute of Inspection Cleaning and Restoration Certification (IICRC) establishes standards and certifications for drying, remediation and fire and smoke damage. A good restoration provider will have many staff members with one or more IIRC certifications. 

#2 – Experience and Customer Service
If you’ve never been through a disaster, dealing with the recovery and insurance claims process can be confusing and sometimes overwhelming. Working with an experienced and reputable provider can help reduce stresses and confusion in a couple of ways.

First, a good provider can help you better understand and prepare for disasters you’re likely to face, making sure you get clear answers to questions about the restoration process.

Second, expert insights from your provider can be invaluable for making educated decisions that keep the claims process moving along smoothly, so you can restore operations faster.

Tip: Look for a provider with deep experience doing extensive insurance restoration-related work rather than just drying and remediation.

#1 – Safety
Compared to a construction job site, restoration job sites often present unique challenges for business and homeowners and the restoration providers alike. For example, at a restoration site it may be possible to keep parts of the business operating while specific areas or features of a building are being restored. In these situations, ensuring the safety of customers, employees, passersby and the work crew is critical to limiting potential liabilities. That could mean anything from properly securing electrical cords so they don’t create tripping hazards to figuring out how to protect residents of a high-rise from falling debris.

Going the Extra Mile
SERVPRO of Baldwin and Monroe employs professionals with a vast array of remediation and general contracting skillsets, as well as a plethora of certifications from IICRC. If you’re looking for a trusted, local restoration provider, call SERVPRO of Baldwin and Monroe (478) 452-8000.

Preventing Your Small Business from Becoming a Statistic

2/10/2020 (Permalink)

open sign in a window How will you keep your small business open after an emergency?

Monroe loves small business. We love patronizing our homegrown stores and restaurants, and as a locally-owned franchise, SERVPRO of Baldwin and Monroe can appreciate that love. We also understand the risk involved with opening the doors of your own business. It doesn’t take much to close those doors again.

According to FEMA 25% of small businesses that shut down operation due to a disaster never open them again. That’s a mind-boggling percentage! 

We may not be able to stop disasters from happening, but we can prepare ourselves so that they’re less disastrous.

Plan

Take time before a destructive event happens to think about what needs to be done if things go wrong. If the pipes burst, if a fire breaks out, or if a storm strikes, what steps need to be taken and who will take them? There are multiple tools available to guide you through these questions.

Research

Talk to your insurance agent to learn the details of what is covered and what isn’t. Find out what information you will need to have on hand if you need to file a claim.

This is also the time to find out what companies are available in your area to restore your business after something goes wrong.

When an unexpected event forces your business to close, time is of the essence. FEMA statistics tell us that if a business is closed for more than 5 days, there is a 90% chance that it will fail within a year. It’s important to know who you can trust before you know you even know you need them.

Maintain

Prepare your facilities as well through maintenance. Make a checklist of every element in your building that could compromise service—plumbing, electrical, structural—and routinely review your assets to make sure that they’re fully functioning.

Your time is valuable, but your business is worth the investment. Prepare now for a disaster later.

Allow us to stress your small stuff.

2/10/2020 (Permalink)

SERVPRO vehicle on rainy asphault Give SERVPRO of Baldwin and Monroe a call, and leave the water restoration to us!

Damaged structures can lead to severe and complicated problems, especially if they are not treated promptly and professionally.

When your business or your home is ankle-deep in water, you don’t want to hear about problems. You want solutions.

Allow SERVPRO of Baldwin and Monroe professionals to be your solution. With over 50 years of leadership in the cleaning and restoration business, SERVPRO can help get homes and businesses back in working order, helping to make it “Like it never even happened.”

Due to the potential risk associated with water-related damage, moisture and water should be handled by properly trained, equipped and experienced professionals to ensure complete and necessary drying. Proper and professional cleanup and restoration can help prevent future harm, extensive structural damage and possible contamination. So the next time a water disaster strikes, whether it be your home or business, leave it to SERVPRO of Baldwin and Monroe to handle it promptly and professionally. We have all the experience and equipment to make it “Like it never even happened.”

Stay prepared for any disaster.

2/10/2020 (Permalink)

Ben Franklin quote Stay Prepared!

One of the easiest ways to protect yourself, your family or your employees is by having a weather radio in your home or office. Did you know having a NOAA Weather Radio in your office is just as important as having a fire alarm.

A weather radio is the most reliable source for weather alerts. It is designed to alert you to dangerous weather situations such as an approaching tornado, allowing you to be warned ahead of approaching storms providing time to seek shelter. In 2012, a new nationwide text emergency alert system was launched, called Wireless Emergency Alerts (WEA). The WEA system is a huge step toward keeping our nation informed in crisis situations, however it does not alleviate the need to own weather radios. The new WEA system relies on cell towers to send alerts – if cell towers are knocked out during bad weather or are no longer sending a signal, you will not receive alerts. Television and radio broadcasts can also go down during a destructive event. Having a backup such as a weather radio is critical to ensure you still receive information in the even media outlets can no longer broadcast or you are unable to receive the broadcast.

2020 Resolution: Plan Ahead

1/6/2020 (Permalink)

truck at site SERVPRO of Baldwin and Monroe can easily be your disaster mitigation, restoration and reconstruction go-to.

2020 Resolution: Plan Ahead

With each new year, many people resolve to better themselves or some part of their life. This year, make a resolution to be READY. No one ever plans on a disaster or a water or fire damage to strike, but you can prepare for it. The SERVPRO Emergency READY Profile (ERP) will help ensure your business is “Ready for whatever happens” in 2020.

In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut-off valve locations, and priority areas. The ERP also establishes your SERVPRO of Baldwin and Monroe team as your disaster mitigation, restoration and reconstruction provider, giving you access to more than 50 years of experience and a system of more than 1,700 franchises strong. The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future. By downloading the free SERVPRO READY mobile app, this important information is stored electronically and can be accessed using your mobile device putting immediate help right at your fingertips.

Preparation is key to making it through any size disaster, whether it is a small water leak, a large fire, or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in your building faster following a disaster. Don’t wait until disaster strikes—resolve to be READY by contacting SERVPRO of Baldwin and Monroe today to establish your Emergency READY Profile and be “Ready for whatever happens” in 2020.

Planning for Disaster in Commercial Buildings

1/6/2020 (Permalink)

folder on desk No one plans on disaster, but we can help plan for disaster.

An Emergency READY Profile, or what we like to call an ERP, is one of the best things that SERVPRO of Baldwin and Monroe has to offer the community. This is a pre-planning guide to help Commercial businesses prepare for anything that could happen to their facility. One of our professionals takes the time to come walk the property with whoever has requested this assessment and take all of the information and turn it into a concise document that call be printed into a folder to keep in the building and set up within an app so that the information can easily be shared with multiple people within that business. An ERP consists of the following.

  • A property overview: photos of where this is for verification, property details such as an address, phone number, etc.
  • Building Access Points: where SERVPRO employees are supposed to enter and exit the building, where they can park the SERVPRO vehicles and where they can not, plus floor accesses
  • Information on utilities
  • Information on building personnel
  • Emergency Contacts
  • Any additional information that the business owner would like to be included. (Ex. Any SERVPRO employees that are working on this property must check in at the front office every day to get a badge.)

All of this information prepares our team ahead of time, so that when the time comes for services, we are full prepared and have already asked all of the tedious questions and can focus completely on restoring the damage and taking care of the bigger issues. Call our office to set up an ERP consultation today! 478-452-8000

Why Should You Choose SERVPRO?

4/4/2019 (Permalink)

Why should I choose a professional restoration company for water intrusion/ damage?

  • Homeowners should not risk doing the work themselves as there may hidden water or moisture that may go undetected to the untrained eye. Taking into account that mold growth can occur in as little as 24-48 hours in the presence of moisture, undetected water damage can pose long term problems if not properly handled.
  • Due to the potential hazards associated with water-related damage, moisture and water should be handled by properly trained and equipped professionals to ensure complete and necessary drying to prevent future harm, extensive structural damage and possible contamination.
  • Improper cleanup could hinder property resale value.
  • Professional restoration companies have essential tools and techniques to measure moisture in the area to ensure proper and complete drying in a timely manner.
  • Water technicians should be fully aware of water or moisture-related characteristics to locate leaks or water damaged areas that may otherwise go unnoticed.
  • Homes and other properties are large and often expensive assets. Why run the risks associated with improper drying, deodorizing and disinfecting which can lead to potential secondary structural damage? Help protect your property’s value by calling upon a Professional.
  • According to a “Residential Water Claims” article on the International Risk Management Institute website, restoration companies and contractors are often an asset in a water claim situation. The article states, “a major concern in today’s insurance climate is the problem of mold and mildew. When most restoration companies deal with water claims, every effort is made to prevent any problem with mold and mildew”. Restoration companies are in the business of salvaging rather than replacing, which could serve as a benefit to the insurance company.

Why should I choose SERVPRO for water cleanup and restoration?

  • SERVPRO recognizes the necessity for prompt and accurate response and offer 1-4-8 Response Guidelines to help minimize additional, secondary or permanent damage and contamination. In addition, SERVPRO is available for emergency response 24 hours a day, 365 days a year.
  • Knowledge and training are key elements in effective water removal and moisture damage. SERVPRO applies their industry knowledge, training and understanding of how relative humidity, temperature, vapor pressure and air movement influence drying conditions.
  • Powerful and professional equipment is essential for proper mitigation and efficient restoration of water damaged areas. SERVPRO is outfitted with state-of-the-art industrial grade equipment and products to measure the extent of moisture saturation and offer proper drying, deodorizing and disinfecting of water damaged areas.
  • SERVPRO offers content restoration to restore water damaged contents and personal belongings. Often when water damage occurs, personal possessions are also damaged by water or moisture. SERVPRO technicians work diligently to try and return personal contents to preloss conditions.
  • SERVPRO works with insurance, real estate, contracting and property management companies to offer complete file management, estimates and detailed explanations of work, including status updates, changes and feedback to keep companies fully aware of a property’s drying, cleaning and restoration status. At SERVPRO we know you want quality information and proof of results. SERVPRO technology is designed to support your efforts!
  • Timely mitigation is key to the restoration process. Restoring property is the SERVPRO Professional’s first priority. You will appreciate the immediate response, and you will know everything possible is being done to limit the damage. Even if a loss is below the deductible amount, fast action helps assure the event will stay small!

Should You Invest in Crawlspace Encapsulation?

3/11/2019 (Permalink)

Crawlspaces are a common occurrence in homes. If you have a crawlspace, keep in mind that it is more than just a place to store your holiday decorations. The crawlspace is the portion of the foundation that supports the entire structure. That is why it is important to keep the crawlspace in good health. If excess moisture is allowed to collect in the crawlspace, it can cause mold growth and may also lead to wood rot or rust formation, weakening the supporting structures in your crawlspace. That is why it is important to protect your crawlspace with crawlspace encapsulation with a vapor barrier (a kind of plastic or foil sheeting designed to keep moisture out).

The main question is, is crawlspace encapsulation really worth the cost? 

Both having your crawlspace encapsulated with a vapor barrier and sealing off crawlspace vents will work in different ways to keep moisture out. While it may be more expensive, crawlspace encapsulation is the more effective of the two options.

Vapor Barrier Encapsulation Vs. Crawlspace Sealing

The most common method used to seal a crawlspace without the installation of a vapor barrier is simply to close the vents and have them sealed shut. One might also physically remove the vents and patch and seal the area where they were. Normally, this option is not very expensive. Other options to seal the crawlspace without vapor barriers include vapor retardant paint. This can be applied to the crawlspace interior rather affordably. However, vapor retardant paint is not nearly as effective as an actual vapor barrier. In addition, if the paint becomes damaged in any way, its ability to resist moisture seepage is compromised.

Closed crawlspaces offer a lot of advantages to open crawlspaces. They do not allow humid air to enter the crawlspace, they are more resistant to insect and pest infestations, and they save on heating and cooling costs for your home.

However, when it comes to whether or not merely sealing off your crawlspace is as good as installing a vapor barrier, the answer is no. While sealing your crawlspace reduces moisture entry, sealed crawlspaces still allow moisture to seep into them through the walls. This is because the walls and floor of crawlspaces are made of porous material. Water can seep through this porous concrete and end up inside your crawlspace. Vapor retardant paint reduces this occurrence, but will not eliminate it as well as a crawlspace vapor barrier. If you want to maximize the results of a closed crawlspace, you should invest in a dehumidifier as well, since this will help remove some of the moisture that seeps into the home. The effects will likely not be as effective as total crawlspace encapsulation, but they may be improved by a dehumidifier. 

Why Have a Vapor Barrier Installed?

There are a few drawbacks when considering whether or not to install a vapor barrier in your crawlspace. One drawback is the cost. Vapor barrier installation costs vary, depending on the condition of the crawlspace (preparatory work may need to be completed beforehand) and the size of your crawlspace. Another disadvantage is that vapor barriers are not a do-it-yourself job. In order to ensure that your vapor barrier works correctly have it installed by a professional. 

Despite these downfalls, there are several advantages to installing a vapor barrier in your crawlspace. Some of these advantages include:

  • Increased Energy Efficiency: Vapor barriers can act as a sort of insulation for your crawlspace, helping to regulate temperatures and lowering heating and cooling costs in your home and reduce your energy bill up to 20%.
  • Improved Air Quality: Because vapor barriers keep moisture out, they reduce the chances of mold growth in your home. This will keep mold spores from circulating through the air in your crawlspace to the rest of your home, improving the overall air quality.
  • Eliminated Condensation: Because vapor barriers are highly effective at preventing moisture seepage through the porous concrete that makes up your crawlspace walls, they can greatly reduce humidity levels in your crawlspace. This keeps condensation from forming on pipes in the crawlspace.
  • Keeps Floor Temperatures Constant: Not only does increased energy efficiency in the crawlspace lead to lower energy bills, but it can also help to keep the above floors warmer during the cold months.
  • Increase Home Value: Encapsulating your crawlspace will also improve the value of your home since it reduces moisture issues such as wood rot and mold in your crawlspace. This is a plus if you would ever need to consider selling your home.

While there are some drawbacks to investing in crawlspace encapsulation, they are far outweighed by the benefits. If you have a damp or moldy crawlspace, call SERVPRO today. We can clean your crawlspace and install a vapor barrier to keep moisture out. 

Make your Appliances a Priority

2/18/2019 (Permalink)

Flood damage, burst pipes, and storms, OH MY! It feels like, between all the crazy weather we have had in the past two years, we have enough to worry about when it comes to potential water damages affecting our businesses.

However, there is a hidden danger that lies within your business' walls that needs to be given attention. Leaking and blocked appliances may not seem like a big deal, but it does not take a lot of time for a little leak to cause a lot of damage to your business. Taking the time to pay attention and keeping your appliances up to date not only saves you money in the long run, it also ensures you are keeping your business doors open and operating. Here are some helpful tips on how to make sure you're making your appliances a priority.

Mark Your Calendar

When you purchase new appliances, make sure you write down the expiration dates and recommended replacement dates on their parts and hoses. You have enough to remember throughout your busy days, so write it down and forget about it (until the time comes to make replacements that is).

Make a Date Every Friday Afternoon

Cut out 30 minutes every Friday afternoon and walk around and check all your appliances that are hooked up to a water source. Check for blockages, the hoses, and any leaks, so that you can make sure you are not leaving them unattended for a whole weekend. A small leak over a two-day span could not only create a large amount of damage, but it could be the cause for you having to close your business's doors for a few days. Keeping up with your appliances will help keep your weekend as stress-free as possible.

Don't Put it Off

When you find the problem, fix the problem. Replace a leaky hose, or call a plumber to clear the blockage in your drains or sinks before it is too late. Finding and fixing an issue early on will save you a lot of trouble, time, and money, so don't put it off!

If you do find yourself with a water damage due to a faulty appliance, make sure you give SERVPRO of Baldwin and Monroe a call at 478-452-8000!

The Different Causes of Commercial Water Damage

2/18/2019 (Permalink)

Workplace Water Damage is Restored by SERVPRO

When business owners visualize water damage, they often picture a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms. 
 
However, many entrepreneurs and business space renters forget that storms and severe weather aren't the only causes of floods and water damage. Here are some of the typical causes of water damage to commercial buildings. 
 
1. Malfunctioning sprinkler systems 
Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.

2. Damaged appliances and equipment 
This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency. 
 
3. Broken pipes and plumbing 
Just like in a residence, if the plumbing system in your workplace fails water damage could be the result. 
 
4. Backed up sewer lines 
This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings. 
 
If your business has suffered commercial water damage, SERVPRO of Baldwin and Monroe will get you back up and running again. Call us anytime 24/7 at 478-452-8000 for fast help.

7 Top Fire Damage Restoration Tips

2/18/2019 (Permalink)

We’re not going to kid you. Fire damage restoration is tough work. People call SERVPRO of Baldwin and Monroe to ask for advice on how to clean up after a fire.  Here are seven of the best tips we give people who ask about fire damage restoration.

Most people can put these tips into practice. But remember that fire damage restoration takes time, work, and skill. Realistically consider whether you want to try these ideas on your own or whether you’d be better off hiring highly trained restoration specialists who will guarantee their work.

  1. Remove Smoke Damage

With any fire you’ll have a degree of smoke damage to your walls, wall paper, and paint. If the smoke damage is not too serious, you should be able to scrub it clean with detergents and bleach. Soot from smoke damage is greasy stuff, so always try to dust as much of it off from a surface before trying to scrub the surface clean. Often, you’ll want to repaint, but make sure all surfaces are clean and dry before you paint.

  1. Limit Activity & Other Simple Fire Damage Restoration Steps

Until your house is restored, limit your activity and movement in the house. This helps prevent soot particles from being embedded into upholstery and carpets. Keep people’s hands clean so you don’t further soil upholstery, walls, and woodwork. Protect your things by placing clean towels or old linens on rugs, upholstery, and carpet traffic areas. Before you clean know the best cleaning method for that particular cleaning job (one example: Clean and protect chrome with a light coating of petroleum jelly or oil.) Wash both sides of the leaves on your houseplants. Change your HVAC filter and tape double layers of cheesecloth over air registers.

Call SERVPRO of Baldwin and Monroe for Cleanup and Restoration. Call (478)452-8000.

  1. Get Rid of Mold & Mildew

Firefighters are great. They save many a live and many a home. But they do introduce mold and mildew into houses when they must use water to extinguish the fire. SERVPRO recommends you hire fire damage restoration professionals to deal with mold and mildew. Mold and mildew can cause serious health problems. It’s difficult for a nonprofessional to know for certain if he’s properly cleaned all the areas affected by the mold and mildew. And mold and mildew can contaminate your furniture, carpets, clothing, mattresses, walls, and vents. The best thing you can do immediately is to air out every room and clean out all vents and filters.

  1. Replace Carpets. Clean And Dry Your Floors

Your floors and carpets end up absorbing the worst of the damage from all the water used to put out a fire. In almost every case, SERVPRO  recommends that you pull up any carpets that have water damage and replace them. Water can also seep underneath vinyl flooring and into the cracks in hardwood. You must address this. If you have experience with flooring, you can lift it up and clean under it. But you may want to call a professional fire damage restoration company to assist you.

  1. Avoid Smearing Soot Into Clothing

Cleaning smoke damage from clothing is one of the biggest jobs you’ll have after a fire. Make sure you don’t smear the greasy soot into the clothing or just throw the smoky clothes into the wash. Often times dry cleaning is the best bet, and you should ask around local dry cleaners to see if any have experience with post-fire laundry. Removing smoke odor is another issue and we’ve covered it in another blog post.

Call SERVPRO of Baldwin and Monroe for Cleanup and Restoration. Call (478)452-8000.

  1. Scrub, Soak, And Cleaning Dishes

Dishes are also important items to clean thoroughly after a fire because they will be in contact with your food. Scrub all dishes well, let them soak in a solution of bleach and water (2 tablespoons of bleach per gallon) for at least 20 minutes and scrub some more for safety. When in doubt, if a dish, pot, or pan won’t come clean, cut your losses and throw it out – especially rubber or wooden dishes that absorb smoke.

It doesn't cost a lot to be prepared!

1/8/2019 (Permalink)

It is no secret that many families and individuals are looking to cut back on spending. But with the frequency of disasters, both natural and manmade, can you afford not to be prepared? Preparedness doesn’t have to cost an arm and a leg. September is National Preparedness Month, and we are asking you to help your family and friends prepare for whatever may come. Here are a few tips on how you can protect those that matter to you without spending a fortune.

Make a Plan. Work with you family and neighbors to make an emergency plan for the types of disasters that affect your area. Make sure everyone in your family understands where to go and what to do in case of an emergency. 

Update Contact Information. Having accurate records for family, friends and neighbors will help you stay in contact and possibly help those in need. Make sure updated contact information is posted in visible places throughout your house and workplace.

Check Your Policy. Review your insurance policy annually and make any necessary changes – renters, too! When a disaster strikes, you want to know that your coverage will get you back on your feet.

Make a Ready List. You may not need all of the items in ready-made preparedness kits. Choose the essentials that fit your needs and budget. Don’t forget to keep supplies at work and in your car. 

Plan Your Purchases. You can save money by thinking ahead. Don’t buy preparedness items just before a storm when they’re expensive and supplies will be in high demand. Buy items at the end of the season when you can get good deals.

Shop Sales. Shop at sales and used goods stores. Buy preparedness items throughout the year, instead of all at once, and you won’t notice the cost as much.

Make Sure it Keeps. Store water in safe, containers. You don’t need to buy expensive bottled water, just make sure your water containers are disinfected and airtight,

Request a Gift. We all get things we don’t need. Suggest preparedness supplies as gifts from your friends and family. It just might save your life.

Trade a Night Out. Trade one night out to fund your 72-hour kit. Taking a family of four to the movies can cost upwards of $80. Just one night staying in could fund your Ready kit.

• *The best tip: start now. Take small steps toward preparedness and before you know it, you will be Ready!